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Hôtel Classique Québec statement over coronavirus ( COVID-19)

As news about COVID-19 (coronavirus) evolves rapidly, the health and safety of our guest and employees remains our priority.

Due to the recent official requirements of the provincial government published on March 15, 2020, we will temporarily close the swimming pool,  gym and our restaurants and bar. Your safety and the safety of our employees is at the center of our concerns. We apologize for any inconvenience.

We assure our guest that the hotel maintains the highest standards of cleanliness and hygiene. In response to the Coronavirus, we have taken additional steps recommended by global and local public health authorities to make our cleaning and hygiene protocols even more stringent. We have made our teams aware of the situation and have increase the frequency of cleaning protocol of our public spaces (including entrance halls, elevators, door handles, public toilets, etc. )

We closely monitor statements from the World Health Organization as well as directives issued by local authorities and agencies. Given the continuing and growing uncertainty that the coronavirus (COVID-19) causes worldwide, we want to offer our guests greater flexibility and therefore have to make adjustments to our individual booking policies. Any new reservation may be canceled or modified without charge up to 6:00 PM prior arrival.

For any assistance regarding a reservation made directly on the Hotel Classique Quebec website or by phone with our reservations team, please contact us by phone at 418 1-800 463-1885 or by email: info@hotelclassique.com

If you have made your reservation through an online booking agency or any other partner, please contact them to modify or cancel your reservations. 

It is the guest responsibility to notify the hotel within the prescribed time limits, in the event of no-show without notice, the hotel will charge the equivalent of the first night, as a penalty.

Please Note: This policy does not apply to travel associated with group booking.